Privacy Policy

1. Information We Collect

HANS collects information you provide when requesting access or using our platform, including name, email address, and professional credentials. We also collect usage data to improve the service.

2. How We Use Your Information

We use collected information to provide and improve HANS, communicate with you about your account, and send relevant clinical resources. We do not sell your personal information to third parties.

3. Patient Data

HANS is designed for use by licensed healthcare practitioners. Any patient data processed through HANS is subject to HIPAA regulations. We maintain Business Associate Agreement (BAA) eligibility for all practitioner accounts. Patient data is encrypted in transit and at rest and is never used to train AI models without explicit consent.

4. Data Retention

Account data is retained for the duration of your subscription and for 90 days following cancellation. You may request deletion of your data at any time by contacting us at privacy@hans.ai.

5. Cookies

We use essential cookies to maintain session state. We do not use advertising cookies or share browsing data with third-party advertisers.

6. Security

We implement industry-standard security measures including TLS encryption, access controls, and regular security audits. We notify affected users within 72 hours of any confirmed data breach.

7. Your Rights

You have the right to access, correct, or delete your personal information. To exercise these rights, contact privacy@hans.ai.

8. Contact

For privacy-related questions, contact us at privacy@hans.ai or write to HANS, Inc., [Address].